Terms and Conditions

All shipments are made C.O.D. unless credit has previously been approved. Terms for open accounts are Net 30 days. Balances on accounts of more than 30 days past due are subject to a service charge of 1-1/2% per month which is the annual percentage rate of 18%.Balances 30 days past due will be changed to C.O.D. until account is brought current.

CHECKS: Any checks returned by your bank because of insufficient
funds or account closed, will be assessed a $20.00 charge and account
will be changed to cash only.

UPS SHIPMENTS: On UPS orders of $250.00 or more to areas not covered by our company
trucks in UPS zones 2 and 3, Albany Foam & Supply will cover half the cost of UPS freight. Not
all items are eligible for this discount. For C.O.D. shipments add $12.50.

DELIVERY: Most orders delivered by our company truck that total at least $150.00 will receive
free delivery. Orders scheduled to be delivered by our truck under $150.00 will be subject to a
$15.00 delivery fee or UPS charges, whichever is less. C.O.D. orders shipped via UPS will also be
subject to an additional $12.50 fee. To avoid paying the UPS C.O.D. charge we recommend using
a credit card for your transaction.

RETURNED MERCHANDISE: Merchandise may not be returned without prior permission. When
permission is given and the error in shipping was through no fault of ours, there will be a service
charge of 15%. Sales on all tools are final.

SHORTAGES AND DAMAGE: All claims or shortages must be made immediately on receipt of the
merchandise.